Introduction
Email AI Agent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using Email AI Agent, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our service.
Information We Collect
Personal Information
We collect information that you provide directly to us:
- Account Information: Email address, name, and authentication credentials (via Google OAuth)
- Payment Information: Billing details processed securely through Stripe (we do not store credit card information)
- Profile Information: Any additional information you choose to provide
Email Content
When you use our service:
- We temporarily process emails forwarded to your AI agent addresses
- Email content is sent to AI models (Claude) for processing according to your activated prompts
- We retain email content only for the minimum time necessary to process and respond
- Email content is automatically deleted after processing unless required for debugging or legal compliance
Usage Information
We automatically collect certain information:
- Log data (IP address, browser type, pages visited, time stamps)
- Device information
- Usage patterns and prompt activation statistics
- Performance metrics and error logs
How We Use Your Information
We use collected information for:
- Service Delivery: Processing emails through AI prompts and delivering responses
- Account Management: Creating and managing your account, authentication
- Billing: Processing payments and managing subscriptions
- Communication: Sending service updates, security alerts, and support messages
- Improvement: Analyzing usage patterns to enhance our service
- Security: Detecting and preventing fraud, abuse, and security issues
- Legal Compliance: Meeting legal obligations and enforcing our terms
Information Sharing and Disclosure
Third-Party Service Providers
We share information with trusted service providers who assist us:
- Anthropic: AI model provider for email processing
- Firebase/Google Cloud: Database and authentication services
- SendGrid: Email infrastructure
- Stripe: Payment processing
- Vercel/Railway: Hosting and infrastructure
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Prompt Creators
When you use a prompt created by another user:
- The prompt creator does not receive your email content
- They receive only anonymized usage statistics (e.g., number of times their prompt was used)
- No personally identifiable information is shared
Legal Requirements
We may disclose your information if required by law, court order, or government request, or if necessary to:
- Comply with legal obligations
- Protect our rights, privacy, safety, or property
- Prevent fraud or abuse
- Protect the security of our service
Data Security
We implement industry-standard security measures:
- Encryption in transit (TLS/SSL) and at rest
- Secure authentication via OAuth 2.0
- Regular security audits and monitoring
- Access controls and logging
- Automatic deletion of processed email content
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but maintain commercially reasonable safeguards.
Data Retention
- Email Content: Automatically deleted after processing (typically within minutes)
- Account Information: Retained while your account is active
- Usage Logs: Retained for 90 days for operational purposes
- Billing Records: Retained as required by law (typically 7 years)
Your Rights and Choices
Access and Correction
You can access and update your account information at any time through your account settings.
Data Deletion
You can request deletion of your account and associated data by contacting us at privacy@my-email-agent.com. We will delete your data within 30 days, except where retention is required by law.
Marketing Communications
You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or updating your preferences in your account settings.
Do Not Track
We do not currently respond to "Do Not Track" signals from browsers.
Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our service, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending you an email notification (for material changes)
Your continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
GDPR Compliance (For EU Users)
If you are located in the European Economic Area, you have additional rights under GDPR:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, contact us at privacy@my-email-agent.com.